Office Manager

Date Posted: Tue, 11 Aug 2020 15:33:47
Salary: -
Winston-Salem, NC 27199

Job Description

We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.

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Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.


Accounting Function Oversight

Collections of all accounts receivable

Verifications and payments of all accounts payable invoices

Controls of receipt and deposit of cash payments received

Maintains petty cash account and disburses the same in accordance with company policies and procedures

Reconciliations of all accounts

Cash advance checks

Same Day Check requests

Bank deposits

Verifies/audits cash disbursement reports

Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

Orders supplies for the office and completes inventory counts

Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

Schedules incoming orders and drivers for the ambulate service

Completes various funeral/cemetery reports and files accurately

Supports Sales as necessary requiring an understanding of JD Powers

Assures compliance with all Company policies and procedures to include

Sarbanes Oxley (SOX) audit

Dignity University (DU) training

Interment Verification Training (IVT) audits

Day Sales Outstanding’s (DSO) related to financial and administrative areas

Assists in preparing and/or overseeing all funeral/cemetery-related forms

Reviews time cards and administers corporate payroll policies and procedures

Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).

Ensures new associates receive new hire orientation

Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

Maintains vehicle records/licenses

Processes expense reports

Updates General Price Lists (GPLs)

Manages all Alarm Systems (codes, working order, etc.)

Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

Coordinates daily activities with business unit as well as other departments

Trains associates in the proper administration of policies and procedures

Services customers by interacting with families in a professional and compassionate manner

Maintains and updates customer records

Updates company website with current obituaries and ensures obituaries are placed in newspapers

Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

Behaves in a supportive way to enrich the work environment

Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

Performs other duties as assigned




Knowledge, Skills and Abilities

Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

Excellent communication skills both orally and in writing

High level of compassion, integrity, and confidentiality

Problem solving skills

Ability to multi task and set priorities

Detail oriented

Must be flexible and able to function in a face-paced environment


Work Environment

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Work Hours

Postal Code: 27127

Category (Portal Searching): Operations

Job Location: US-NC - Winston-Salem

Req ID: Req.88768

Position Type: Full time

Who we are. What we do.

We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

Applicants have rights under the following Federal Employment Laws: EEO is the Law | FMLA | EPPA | USERRA We are committed to maintaining a safe environment for our employees and the families we serve. A criminal conviction will not necessarily be a bar to employment. This information will only be used for job-related purposes consistent with applicable law and is only relevant in determining whether the conviction is related to the job for which you are applying. We provide eligible associates with a variety of paid time-off opportunities including vacation, holidays, and sick leave. We offer eligible associates paid parental leave for both new mothers and fathers, along with paid military leave for our reservists to attend annual training.

©$('#current-year').html(new Date().getFullYear()) Service Corporation International. All rights reserved As used herein, “Service Corporation International” and “SCI” refer to Service Corporation International and its affiliates. SCI may make improvements and/or changes to this website at any time. Although we attempt to periodically update information on this website, the information, materials and services provided on or through this website may occasionally be inaccurate, incomplete or out of date. SCI does not undertake any duty to update information on this website, and we will not be liable for any failure to update such information.

Schedules incoming orders and drivers for the ambulate service. Controls of receipt and deposit of cash payments received. Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required. High school diploma, GED or completion of a diploma-training program at a college or technical school....

Company : SCI Shared Resources, LLC

Job Title : Office Manager

location :

For more information, click here to apply

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