Remote OVERNIGHT Call Center Representative

Date Posted: Tue, 11 Aug 2020 14:12:22
Salary: -
Midlothian, VA 23112

Job Description

Eagle Tele-services is in search of outstanding call center representatives to join our Road Side Support Specialist team. We are hiring for OVERNIGHTS currently.

Road Side Support Specialist Team Members are able to:

  • Carry a team based mentality and work efficiently alongside other agents with the same goal.
  • Answer all phone calls in a timely manner with outstanding customer service.
  • Exhibit informed decision making using tools from multiple databases and search engines.
  • Demonstrate superior problem solving skills to satisfy the demands of fleets and vendors.
  • Actively find solutions for all Emergency Road Service needs concerning commercial vehicles.

Talents of this team include:

  • Quick & accurate recording of information from telephone calls.
  • Creative, timely problem-solving in high stress situations.
  • Extraordinary communication skills.
  • Superior customer service.
  • Comfortable with computers and technology and a willingness to learn new systems and updates.
  • Uber-organized.
  • Eager to learn new tricks and tools that are helpful to the clients.
  • Thrives in an ever-changing and expanding work environment.
  • Comfortability with maps & pinpointing breakdown locations on highways & back country roads.

Desired Skills & Experience

  • Minimum 1 year customer service experience required
  • Desire to provide excellent customer service
  • Performance and goal driven
  • Strong written & verbal communication skills
  • Proficient with basic computer functions
  • Ability to work as part of a team to meet goals
  • Excellent typing ability. Minimum of 35wpm
  • Exceptional problem solving skills.
  • High school diploma or GED

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Paid Time Off

Schedule:

  • Night Shift

Supplemental Pay:

  • Bonus Pay

Experience:

  • Call Center: 1 year (Preferred)

Shifts:

  • Overnight (Required)

Hours per week:

  • 20-29
  • 30-39

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Company's website:

  • www.eagleteleservices.biz

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Yes
Answer all phone calls in a timely manner with outstanding customer service. Quick & accurate recording of information from telephone calls. Carry a team based mentality and work efficiently alongside other agents with the same goal. Exhibit informed decision making using tools from multiple databases and search engines....

Company : Eagle Tele-Services

Job Title : Remote OVERNIGHT Call Center Representative

location :

For more information, click here to apply

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Job Detail

  • Job Id
    40c2e0c97ebdc93e
  • Location
    Midlothian, VA 23112
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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